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Tixsa Weekly How To Series

5 Things You Didn’t Know Your Box Office Can Do:

You’re already using our box office system, to handle phone sales and ticket purchases at the door, but are you making the most of what Box Office has to offer?

The Box Office quickly and simply handles your point-of-sale transactions for both general admission and reserved seating events, allowing you to run multiple payment types and even split tender payments. With the advanced features found in the Settings menu, however, you’ll take advantage of the full capabilities of it and run a smoother, more efficient box office. Automatically check in patrons.

• First, you’ll need to sign in to the Admin and visit Crowd (the Box Office link in the top nav). Then, we’re going to navigate to Settings, found by clicking the gear icon in Crowd’s top-right corner.

• Click Preferences in the right sidebar that appears. Then, check the Automatically Check In Patronsbox to enable this feature.

• With automatic check-in enabled, your guest list will be updated as new customers purchase tickets at the box office. Each time an order is processed, all tickets with that order will be checked in immediately.

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Tixsa Weekly How To Series

Tixsa How-To: Add Custom Content to Your Event Emails 

Did you know you can use Advanced Settings to add custom content to your automated customer emails? 

When a customer places an order, we send an order confirmation email, which contains their ticket information and their receipt.

With Advanced Settings, you can include helpful messages for your customers in these emails — anything from parking information or event itineraries to notes about what to bring to the event.

Estimated time: 3-5 minutes

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Tixsa How To Weekly Series

 Tixsa How-To: Customize the Look of Your Event Listings

With the right template, your event pages can have the same look and feel as your brand’s website. You can have individual templates for each event, or you can even set up one new template and use it as the default for all of your events and your main event calendar.

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Tixsa Weekly How To Series

How-To: Sell Tickets on Your Facebook Page

This week, we’ll learn how to add your events and the entire checkout process to a tab on your organization’s official Facebook Page.

With our Facebook Page Tabs tool, you’ll be able to sell tickets to your followers on Facebook — they won’t even have to leave the site to browse your events! Just connect and set up our Facebook app to get started.

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Tixsa How To Weekly Series

Tixsa How-To: Grow Your Social Media Engagement During Ticket Checkout

 

This week, let’s learn about a few ways you can beef up your social media engagement when customers are buying tickets.

We automatically add buttons to event listings that let customers share your event on Facebook and Twitter.

But with Social Settings, you’ll be able to add your organization’s social media accounts to multiple customer-facing locations, including the event listing, the order confirmation page, and the ticket-related emails we send to your customers.

You can even add sharing prompts to encourage customers to tell their friends and RSVP to your official Facebook events. These are all great ways to gather new followers and encourage customers to join the conversation on your official social media profiles.

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